( Last update 25th May 2018)
Looping Home is committed to protecting your privacy. We want to be transparent regarding the data we gather, how we use it and the rights you have to access and manage your data.
Protecting your data and handling it in a transparent way is very important to us.
1. Information We Collect
We collect personal information about you to provide the services you request, to improve the user’s interaction with Looping Home, and to communicate with you about your orders, shipping information, services, promotions and contests. We try to limit the collected information to support the intended purpose of collection.
1.1 Personal Information
We collect personal information from you in a variety of ways when you interact with Looping Home website. Some examples are when you:
Create an account on the Website;
Make an online purchase from us;
Request customer service or contact us;
Submit a review
Personal information is information that identifies you or is reasonably linked to you. The personal information we collect include your name, address, phone number, email address, shipping and transaction information such as product name and price.
1.2 Usage Information
We receive and store certain types of information about your use of the Website when you use the Website. Our purpose is to allow the Website to work correctly, to allow us to provide our services, to evaluate use of the Website, for marketing purposes and to personalize and enhance your interaction with Looping Home. Some examples include:
When you purchase products, we collect information about the transaction, such as services details and the date of the purchase/return.
If is necessary to comply with legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
2. How We Use Your Information
Looping Home uses your personal information and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, marketing, including contests, in case the user has explicitly agreed thereto; loss and fraud prevention, public safety and legal functions. Some examples include:
To fulfill your requests for products and services and communicate with you about said requests;
To send you notifications concerning shipment information;
To register your account on the Website;
To administer surveys, contests and promotions;
To provide customer service;
To help us improve and customize the Website;
To send you information about our products, services, promotions and contests
To protect the security or integrity of the Website and our business.
3. How We Disclose Your Information Outside Looping Home
LOOPING HOME DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO ANY THIRD PARTIES.
3.1 Legal Requirements and Protection of Our Company and Others
3.2 Business Transfers
If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
4. How to Access, Update and Remove Your Information
Looping Home takes reasonable steps to keep your personal information accurate and complete. You can access, update and/or remove your personal information, including contact or account information, by accessing Your Account or by sending us an email. If your Information has been communicated to Looping Home by a third party, you can either contact said third party directly or click on the appropriate link at the bottom of the notifications in order to unsubscribe to the service. If your Information has been communicated to Looping Home by a third party, and you wish to remove said information, you may send us an email.
5. Your Choices
We want to communicate with you in the ways that you want to hear from us. If you no longer want to receive marketing messages from us (newsletters freely subcribed by you), you can change your marketing preferences by clicking on the appropriate link at the bottom of our marketing emails. Please allow sufficient time for your preferences to be processed.
If you no longer want to be part of our website as a custumer user, you can delete your account at any time.
6. How We Secure Your Information
Securing your information is important to Looping Home. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Website, we cannot and do not guarantee the security of any information you transmit on or through the Website, and you do so at your own risk.
Looping Home accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. Because the information in your Distribution Lists is so sensitive, account passwords are encrypted, which means we can’t see your passwords. We can’t resend forgotten passwords either. We’ll only reset them.
7. Online Protections
Your account information is protected by the password you use to access your online account. Please keep this password confidential.
8. Privacy of Children Online
We are committed to protecting children's online privacy. In order to protect the privacy of children, Looping does not knowingly collect personal information from children under the age of 18 without prior parental consent. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.
9. Links To Other Websites
As a global company, Looping Home may process, store and transfer Personal information through third-party hosting services in the United States and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. Looping Home rely on Privacy Shield as the legal basis for the transfer and requires that all companies protect your personal information, regardless of where it is stored, in accordance with applicable laws.
12. Contact Us
Alternately, you may write to me at:
Ana Paula Gonçalves
Foros da Fonte Seca, Caixa Postal 638
7170-102 Redondo - Portugal